Política de privacidad — App Repartidores

1. Information we collect

We collect the following types of information:

a) Personal information

When you sign up for our Service, we may collect the following information:

• Full name
• Email address
• Phone number
• Delivery address
• Payment details (such as credit card information)
• Any other information you provide directly through the Service

b) Location data

To provide you with delivery services, we may collect your real-time location, including when the app is used to track orders.

c) Usage data

We automatically collect information about your device and how you interact with the Service, such as:

• IP address
• Device type
• Browser type
• Usage patterns and activity logs

2. How we use your information

We use the information we collect to:

• Provide and maintain our Service
• Process and deliver your orders
• Communicate with you (e.g., order updates, customer support)
• Process payments
• Improve services, features and user experience
• Monitor application security and performance

3. Sharing your information

We may share your information in the following ways:

a) Service providers

We may share your information with third-party providers who perform services on our behalf, such as:

• Payment processors
• Delivery couriers
• Customer support services

These providers are permitted to use your information only to provide these services to us.

b) Legal requirements

We may disclose your personal information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing

c) Business transfers

If we are involved in a merger, acquisition or asset sale, your information may be transferred as part of that transaction.

4. Data retention

We will retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

5. Your choices

You may choose not to provide certain information, but this may affect your ability to use certain features of the Service.

• Account information: You can update or delete your account information from the app settings.
• Location data: You can stop the app from collecting location data at any time by adjusting your device settings.

6. Security of your information

We take the security of your personal information seriously. We use reasonable security measures to protect your data from unauthorized access or disclosure. However, no system can guarantee complete security.

7. Children's privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you through the app or by email. Please review this policy periodically to stay informed about how we protect your information.

9. Contact us

If you have questions or concerns about this Privacy Policy, please contact us at:

Great Food Labs SRL
Str. Intrarea Nuferilor, Nr. 13, Floor 4, Apt. 29, Roșu village, Chiajna commune, Ilfov county, Romania

contact@greatfood.ro
(+40) 742 792 649

This privacy policy ensures transparency in managing user data and complies with privacy regulations such as the GDPR (for users in Europe).